automation

Refers to the use of technology to perform repetitive, rule-based, or operational travel tasks with minimal human intervention, allowing agencies, tour operators, airlines, and hotels to streamline workflows and deliver faster, more consistent service. Within Travel Operations & Distribution, it underpins everything from real-time fare updates and dynamic packaging of flights and hotels, to automated…

XML feed

Is a structured data stream that uses the XML (eXtensible Markup Language) format to transmit travel content—such as hotel rates, room availability, flight schedules, fares, and product descriptions—between different systems in a standardized, machine-readable way. Within the realm of travel operations and distribution, it functions as a technical “bridge” that allows online travel agencies (OTAs),…

API

Serves as the digital bridge that allows different travel systems to communicate, exchange data, and complete transactions in real time. Within travel operations and distribution, it is the technology layer through which booking platforms, tour operators, airlines, hotel chains, car rental companies, and destination management systems “talk” to one another. By standardising how information such…