Hotel distribution networks 2026 model showing direct agreements and micro GDS in hospitality distribution strategy

New hotel distribution networks Direct agreements, micro GDS and community sales as structural alternatives to OTA dependency

New hotel distribution networks Direct agreements, micro GDS and community sales as structural alternatives to OTA dependency Online Travel Agencies such as Booking.com and Expedia continue to control a significant share of hotel bookings, reaching up to 70% of demand in some segments. The cost of this exposure is well known: high commissions, often between…

360° Photography and Video as New Grammars of the Travel Experience

In the narrative of travel, photography has always played a selective role. It has isolated fragments, chosen angles, and constructed visual hierarchies. Each image has implicitly declared a point of view, transforming the world into an observable and orderable field. The spread of 360° photography and video introduces a silent fracture in this model: it…

Europe’s new digital frontier: the Entry/Exit System between security, experience and new operational responsibilities

In the European tourism lexicon, the concept of the border is changing its nature. From a physical line, it is becoming a digital interface, a point of contact between technology, security and the traveller experience. The advancement of the European Union’s Entry/Exit System (EES) marks a structural step in this transformation and, for Italy, the…

Conversational interfaces that truly sell: from the bot to the assistant that knows the catalog

In travel, the difference between a “nice” chatbot and an assistant that truly sells comes down to one word: context. A bot that answers generic FAQs eases the load on customer care, but rarely has a real impact on revenue. An effective conversational assistant, instead, is an operational node within the ecosystem: it knows the…

Hotel Data Culture: How Dynamic Pricing and Forecasting Shape Modern Hospitality

Culture of Data in Hotels: Dynamic Pricing, Living Segmentation, and Forecasting That Guides Decisions

Hotel data culture is reshaping hospitality, turning information into decisions and transforming hotels into living systems where every data point becomes insight. In an era in which the value of a stay is measured not only in nights but in information, hotels are rediscovering the true resource of the twenty-first century: data. But the difference…