Holy Family Route: From Coptic Egypt to a New Geography of Experience
The Holy Family Route in Egypt connects Coptic heritage with contemporary cultural and spiritual travel, opening opportunities for local communities,…
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The Destination Becomes Readable by AI
AI-readable destinations organise reliable information, structured data and digital services so travel assistants can understand places and support informed travel…
Invisible Guardians of Knowledge, Rituals and Practices That Hold Places Together
Living cultural heritage depends on the people who preserve and pass on local skills, rituals and knowledge that give destinations…
Tourism Sandboxes: Cities and Territories Experimenting with Rules, Access and New Model
Tourism sandboxes allow cities and destinations to test new rules, visitor access and management models on a limited scale before…
NDC, retailing and the end of the traditional ticket
NDC and modern airline retailing are changing how travel agencies, suppliers and technology platforms create, distribute and sell air travel.
Crossing the Saudi desert between giga-projects and forgotten villages
Saudi Arabia’s desert landscapes connect emerging tourism projects with villages, cultural memory and less familiar experiences beyond major developments.
Ai Travel designers
AI travel designers are reshaping itinerary planning and travel services by combining personalisation, real-time information and human expertise.
SEO, GEO, AEO and proprietary data: building knowledge to be recognized in the travel narrative
SEO, GEO and AEO connect editorial knowledge, structured information and proprietary data to improve destination discoverability in AI search.
New hotel distribution networks Direct agreements, micro GDS and community sales as structural alternatives to OTA dependency
Hotel distribution strategies beyond OTA dependency include direct agreements, micro-GDS networks and new approaches to community-based sales.
360° Photography and Video as New Grammars of the Travel Experience
360-degree photography and video offer new ways to experience spatial storytelling, destination environments and immersive travel communication.
Europe’s new digital frontier: the Entry/Exit System between security, experience and new operational responsibilities
The European Union’s Entry/Exit System changes border procedures and operational responsibilities for travellers and tourism professionals.
Conversational interfaces that truly sell: from the bot to the assistant that knows the catalog
Conversational AI in travel connects itinerary knowledge, customer intent and booking workflows to make travel assistants more useful than basic…
Payments that accompany the journey: split, wallets, BNPL and cross-border solutions
Digital wallets, split payments, BNPL and cross-border systems are changing how travel purchases are organised and managed.
Educating through travel: school programs and life-long learning that leave traces on territories
Educational travel connects school programmes and lifelong learning with cultural exchange, practical skills and territorial impact.
Culture of Data in Hotels: Dynamic Pricing, Living Segmentation, and Forecasting That Guides Decisions
Hotel data connects dynamic pricing, guest segmentation and forecasting to support better decisions and meaningful hospitality experiences.
Open collab: when TOs, DMCs, universities and startups share data and prototypes to accelerate the offer
Open collaboration links tour operators, DMCs, universities and startups through shared knowledge, data and tourism innovation.
Big Data and Ethical Tourism: What Boundaries, What Opportunities?
Big data and AI can inform tourism decisions, but responsible use requires privacy, transparency, fairness and accessible experiences.
Reborn through Travel: tourism and rehabilitation pathways
Accessible and supportive travel experiences raise questions about wellbeing, rehabilitation, care and the limits of therapeutic claims.
Sleeping in Adventure: How Lodges Redefine Experiential Tourism
Experiential lodges connect accommodation with conservation, local landscapes and distinctive journeys, from rainforests to remote cultural destinations.
Tourism intermediation: the future of platforms
Tourism intermediation platforms are evolving through new distribution models, data, experiences and changing relationships among suppliers and travellers.
The Journey is My Revolution: A Transformative Tourism Dialogue Inspired by Terzani
Inspired by Tiziano Terzani, this reflection explores transformative travel through empathy, curiosity and encounters with unfamiliar cultures.
Emotional Revenue Management: When Data Meets Empathy
Emotional revenue management integrates pricing decisions, customer trust and empathy to understand the value behind hospitality and travel offers.
Digital Concierge: AI, Agents and Chatbots that are Changing Hospitality
Digital concierges use conversational AI, chatbots and connected services to reshape guest assistance and personalisation in hospitality.
Flux Experience Travel Lab, The travel agent that materializes dreams and desires
An imaginative travel-agency concept explores how immersive interfaces, AI and personalised storytelling might reshape the visitor experience.
Eight Faces, One Italy on the Move : Their lives, dreams, and choices
Eight portraits explore the changing motivations and personal stories behind Italian travel choices.
AI: Exceeding the Expectations of Those Who Travel
Small tourism businesses can respond to AI-driven change by developing local expertise, differentiated travel experiences and stronger customer relationships.
